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Pride Lift Chair Problems

October 22, 2023 9 min read

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Imagine being in the shoes of Sarah, a diligent buyer looking to invest in a lift chair to help her aging father have more independence and assistance standing up on his own.

She's heard about the transformative power of mobility solutions, and how they can greatly enhance the freedom of individuals like her father.

But, as she's about to make a purchase, a nagging concern holds her back: "What if something goes wrong with the chair? How will I fix it?" Such concerns are natural and shared by many.

Reclining lift chairs, especially those from renowned brands like Pride Mobility can be empowering gateways to independence, comfort, and an enhanced quality of life.

However, even the most reliable products might occasionally present challenges.

No product, no matter how advanced or well-designed, is immune to occasional issues. Pride Mobility Lift Chairs, known for their reliability, comprehensive warranty, and cutting-edge features, are no exception.

But what sets their products apart is the lower frequency of issues and the ease with which they can be resolved. 

Navigating This Article: Key Takeaways

Pride Mobility lift chairs are renowned for their comfort and mobility-enhancing features.

However, like all products, users might occasionally encounter challenges, especially concerning the chair's electrical, mechanical, or upholstery components. This guide is designed to address these challenges, offering insights and solutions to the most common problems.

At Everlasting Mobility, we're more than just a retailer. We're a trusted partner in your mobility journey.

As an authorized carrier of leading mobility brands, our customers qualify for full warranties, ensuring peace of mind with every purchase.

In this article, we'll delve deep into the world of Pride Mobility Lift Chairs, highlighting common concerns and providing actionable solutions. Whether you're an existing owner or contemplating a purchase, this guide promises to equip you with the knowledge you need to maximize the benefits of your mobility solution.

About Everlasting Mobility

Everlasting Mobility is an online retailer at the forefront of providing top-tier mobility solutions. Our mission? To enhance the quality of life for all our customers.

With years of industry experience, countless satisfied customers, and our role as an authorized carrier of leading mobility brands, our expertise is well-renowned. We're not just a retailer; we're a partner in your mobility journey.

Common Problems with Pride Mobility Lift Chairs

Pride Mobility is a trusted manufacturer of mobility products and a name synonymous with innovation and quality. However, like with any product, occasional issues might arise with their lift chair recliners. Some of the common problems users have reported include:

  • Electrical issues, such as problems with remote controls or power sources.
  • Mechanical malfunctions affecting the lift mechanism.
  • Wear and tear of the upholstery over time.

Solutions to Common Problems: DIY Fixes for Pride Mobility Lift Chairs

Electrical Troubleshooting:

Diagnosing and troubleshooting electrical problems in recliners can be straightforward with the right approach. Being observant and methodical can help users identify and resolve common issues.

Power Source: Before diving into complex solutions, always check the basics. If the chair shows no signs of life, first check the outlet by plugging in another device. Sometimes, the issue might be with the outlet itself and not the chair.

Cord Inspection:Examine the power cords for any visible damages, frays, or cuts and ensure they are firm and secure. If the cord appears damaged, refrain from using the chair until it's replaced to avoid any safety hazards.

Remote Control: If the chair isn't responding, check the remote control's batteries. Replacing old batteries can often resolve the issue.

Real-life Scenarios:

  • A lift chair operating very slowly was found to be working on battery power due to a slightly separated connection.
  • A reclining sofa had one side cut out intermittently due to the activation button cable pulling at a connector when the seat was loaded.
  • Chairs can sometimes produce a clicking sound when activated, which can indicate a failed motor or a malfunctioning junction box.
  • If the power transformer box's indicator light is off, the box or the cord might be defective.

Mechanical Troubleshooting:

Loose Components: Over time, bolts or screws on the chair might become loose due to regular use. Periodically inspect the chair and tighten any loose components to ensure smooth operation.

Lift Mechanism: If the chair isn't lifting properly, check for any obstructions underneath or around the lift mechanism. Removing any foreign objects can often restore normal function.

General Maintenance and Preventative Tips:

Maintaining your Pride Mobility Lift Chair is essential to ensure its longevity and optimal performance.

Proper care can also save you from potential repair costs in the long run. Here are some detailed tips to help you keep your chair in top condition:

  • Regular Inspection: Periodically inspect your lift chair for any signs of wear and tear, especially in the mechanical and electrical components. This can help you spot potential issues before they escalate.
  • Avoid Overloading: Always adhere to the weight capacity of the chair. Overloading can strain the mechanical components and reduce the chair's lifespan.
  • Battery Maintenance: If your chair has a battery backup, ensure that the batteries are replaced periodically. This ensures that the backup system is always ready in case of power outages.
  • Power Cord Placement: Ensure the power cord is not positioned underneath the base to prevent any potential damage. A misplaced cord can lead to wear and tear or even electrical issues.
  • Avoid Cord Entanglement:Be cautious to prevent the cord from getting caught in the rocker cam or mechanism. Such entanglements can lead to malfunctions or safety hazards.
  • Surge Protection:Always ensure power mechanisms are surge-protected. Electrical surges can damage the chair's electrical components. Investing in a good surge protector can save you from potential repair costs.
  • Lubrication:Over time, the lift mechanism might become noisy or operate less smoothly. Applying a suitable lubricant can resolve this. However, always consult the user manual or manufacturer guidelines for the specific product before applying any lubricants to ensure compatibility and safety.

Upholstery Care:

  • Cleaning: Use a soft cloth and a gentle cleaner suitable for the fabric type to clean the upholstery regularly. Avoid using harsh chemicals, as they can damage the material. For leather chairs, consider using a leather conditioner once in a while to maintain its shine and suppleness. This not only maintains the chair's appearance but can also prevent the fabric from deteriorating prematurely.
  • Avoid Direct Sunlight:If possible, position the chair away from direct sunlight. Prolonged exposure can fade the upholstery and weaken the fabric.
  • Keep Away from Moisture:Ensure that the chair is kept in a dry place. Moisture can damage the electrical components and cause the upholstery to mold or mildew.
  • Cushion Care:Rotate and fluff the cushions periodically. This ensures they maintain their shape, comfort, and longevity. Regular attention can prevent deformities and prolong the life of the cushioning.
  • Material Choice:If you're considering a new purchase or replacement, consider leather recliners over cloth. Leather is easier to clean, more resistant to spills, and often has a longer lifespan than cloth. Plus, it adds a touch of elegance to your living space.

Remember, while these DIY fixes and maintenance tips can address minor issues, it's essential to consult with professionals for more complex problems or if you're unsure about a solution.

Regular maintenance and care can prolong the life of your Pride Mobility Lift Chair and ensure it remains a comfortable and reliable mobility solution.

When to seek professional help

  • If basic troubleshooting doesn't restore the chair's functionality.
  • When encountering problems with the lift mechanism or if the chair produces abnormal sounds during use.

In-Home Lift Chair Repair

When you're in need of repair or maintenance services for your mobility equipment, 

Wheelchair and Scooter Repair™ (WSR) stands out as a trusted partner. Their comprehensive services and customer-centric approach make them a preferred choice for many.

Why Consider Wheelchair and Scooter Repair™?

Nationwide Coverage:WSR is a nationally accredited repair company with a presence in all 50 states. No matter where you reside, they have service technicians ready to assist.

Convenience of In-Home Service:Transporting mobility equipment for repairs can be a hassle. Recognizing this, WSR specializes in in-home power wheelchair and mobility scooter repair. They bring their expertise right to your doorstep.

White Glove Delivery & Installation:Beyond just repairs, WSR offers a White Glove Delivery service, ensuring that medical equipment is not only delivered but also correctly and safely installed at your premises. Select this option at checkout for added convenience.

Dedication to Quality:WSR's commitment is unwavering. They aim to exceed their customers' expectations by delivering top-tier products and services. Their operations are grounded in values of integrity, kindness, and efficiency.

Diverse Payment Options:Understanding the varied financial situations of their clients, WSR accepts multiple payment methods. This includes Medicare, private insurance, worker’s compensation, credit cards, money orders, and even cash payments.

Need Lift Chair Repair Services? Reach Out

If your mobility equipment is facing issues or if you're curious about WSR's range of services, don't hesitate to give them a call at 1-888-584-3095. Their dedicated team is always on standby to provide guidance and assistance.

Warranty Information

Every Pride Mobility Lift Chair is backed by a warranty, a testament to its quality and the brand's confidence in their products.

This warranty typically encompasses specific parts and labor for a predetermined period and many products offer warranty extensions for an additional fee.

To delve into the precise details of the warranty, it's advisable to consult the product manual. All relevant manuals and warranty specifics can be conveniently accessed on Everlasting Mobility’s website.

At Everlasting Mobility, we understand the importance of post-purchase support.  For those seeking extended protection over a longer period of time, Everlasting Mobility has partnered with CPS to offer Extended Warranty Coverage.

This enhanced coverage ensures protection against mechanical, hardware, and electrical failures. And remember, always opt for authorized repair centers. It ensures quality repairs and preserves the validity of your warranty.

Pride Mobility Lift Chairs are a blend of comfort, technology, and reliability. While occasional issues might arise, solutions are always at hand.

Everlasting Mobility remains committed to ensuring every customer enjoys a supported and informed purchasing experience.

Considering a Pride Mobility product? Explore our range at Our team of mobility experts is available from 8 am to 8 pm daily, ready to assist, guide, and answer any queries you might have. Your mobility is our commitment.


Q: My Pride Mobility Lift Chair isn't lifting properly. What could be the issue?

A: There could be several reasons, ranging from electrical issues to mechanical malfunctions. Always start by checking the power source, remote control batteries, and any visible damage to cords.

Q: Should I unplug my lift chair when it's not in use?

A: If you use your lift chair daily, it's best to keep it plugged in. However, for those who use the chair less frequently, unplugging it can help conserve electricity.

Q: I hear a clicking sound when I activate my chair. Is this normal?

A: A clicking sound can indicate a malfunctioning motor or junction box. It's advisable to consult with a professional or refer to the user manual for troubleshooting.

Q: The upholstery on my chair is showing signs of wear. Is this covered under warranty?

A: Wear and tear from regular use might not be covered under the standard warranty. However, it's best to check the specific warranty details provided with your product or on Everlasting Mobility’s website.

Q: How often should I lubricate the mechanical components of my lift chair?

A: Regular lubrication can ensure smooth operation. However, always consult the user manual or manufacturer guidelines before applying any lubricants to determine the frequency and type of lubricant.

Q: I spilled liquid on my chair. What should I do?

A: Immediately unplug the chair from the power source. Clean the spill with a dry cloth and let the chair air dry completely before using it again. Avoid using the chair if you suspect any liquid has entered the electrical components and seek professional advice.

Q: Is the warranty transferable if I sell my Pride Mobility Lift Chair?

A: Typically, warranties are only valid for the original purchaser. However, it's best to check the warranty terms of your specific product.

Q: How can I extend the warranty on my lift chair?

A: Everlasting Mobility has partnered with CPS to offer Extended Warranty Coverage. You can opt for this extended protection during purchase to ensure your chair is covered for a longer period against mechanical, hardware, and electrical failures.

Q: My lift chair is having issues and I need repairs. Where can I get assistance?

A: If you're experiencing problems with your lift chair, Wheelchair and Scooter Repair (WSR) is a trusted option. They specialize in in-home repairs for a variety of medical equipment. You can reach out to them directly at 1-888-584-3095 to schedule a service or inquire about their offerings.

Q: Is it necessary to transport my lift chair to a repair facility?

A: While some repair shops might require you to bring in your lift chair, WSR Solutions provides the convenience of in-home repairs, eliminating the need for you to move your chair.

Sumanth Jois
Sumanth Jois