Reviews

I purchased my scooter 4 years ago. The horn button broke. Started in July calling E-wheels to get a replacement part, because WSR said for them to send someone I had to get the parts. September 3, 2024 they finally had it and was calling for payment. I told them back in July I was leaving on a cruise September 9th. Parts are not universal. Great scooter until something broke.

Very nice. Perfect for my purpose. ⭐️⭐️⭐️⭐️⭐️

Very good after lerning hou you to usad

I ordered my scooter a month ago and it didn’t work. After trying to contact service department, which always involves of leaving them a message and then someone calling you back a few hours later. No one ever answers but they don’t call you back immediately which makes it difficult if you work and need to talk to someone about problems with the scooter not working because then they want you to try all sorts of things with the scooter to get it working. I work in the medical field and am aware how to assemble scooters , so this wasn’t a matter of me not knowing how to assemble the scooter correctly. Upon first attempt to repair the scooter, the service technician had me take it apart and put it back together and try all sorts of things and take a video of what the scooter was doing to email them. This was a total hassle. Long story short, it was determined there was a problem in the power circuit of the front portion of the scooter and they sent me a front half replacement, in which I had to go to the trouble of going to post office and returning the faulty piece. After them telling me they had sent the replacement piece, it never came so two weeks later I called to check on it and it turns out they hadn’t even sent it due to some sort of misunderstanding. Then they sent it. Well, the replacement piece came and scooter still doesn’t work. It’s having the same issues, beeping and not moving. It is not complicated to piece together, it just doesn’t work. Save your money and pay extra at a local store in your community that can help you if there’s a problem. I will end up paying a fortune by the time this is done because I’m not sure I’ll be able to get a refund as everyone I have contacted has directed me to someone else. Do not buy from this company, even though I bought directly on website, they still go through third party dealers to help customers and so I still have not succeeded at talking with someone at the actual company about a refund. The third party dealers you are provided a phone number for just tell you to contact the company you bought it from, but they can’t give you contact information to do this. I’ve sent emails and tried numbers, but who knows if I I’ll hear back especially since I am just wanting a refund at this point. Even if they sent me a third scooter, I wouldn’t want it. At this point I’m tired of dealing with faulty scooter pieces, and I wouldn’t feel safe having my elderly mother out somewhere on it because it could quit working at any point

Love my new mobility. Wish the seat belt release button was on the top. My arthritis makes it hard to push the bottom. And at 4’10” wish the lower seat moved forward about 2” so I don’t have to scoot forward or put pillow on back of seat!

Haven’t received the chair yet since I ordered it April 20..

Minor problems caused more by my disability than device issues. Wonderful turning radius somewhat offset by minor instability issues. That simply the physics involved. Not a fault. Just adjust your speed and you'll do fine.
If you need a medium sized wheelchair that's sturdy and affordable it's hard to go wrong with the purchase.

Very pleased with company and product purchased

I Love, my scooter! I am a paraplegic and riding my three wheeler makes me feel Good actually great! I can travel around the city and country and visit my friends and family Independently. I have had a few issues and replace the batteries after 2 1/2 years and I finally got my first flat tire otherwise I love my scooter.

Great chair, very well build and comfortable.
Easy to adjust and remove side armrest for easy transfers. The leg attachments are perfect and adjust up and down easily. Best part is the tilt in space feature that allows the patient to recline fully.
Angel and John were great explaining the delivery process and gave us a free cup holder and side bag for storage.

I do still love the scooter, but the tires DON'T LAST. I've had to replace them twice in 2 years and they don't have any warranty on tires. I only ride it 2-3 times a week, so the tires should last more than 11 months.

The chair assembled easily and is very smooth in the outdoors and turns on a dime.

Nicely built, very comfortable, easy to operate. Was easy to assemble.Comes in almost one piece except seat is all you put together. Have to plug in two cables for battery power. Mine was a beautiful Candy Apple Red. Operates easily, fits in tight spaces. Very nice scooter

I still haven’t received my folding chair. They sent it to manassass Virginia for putting it together and I was told yesterday that the installation guy whose name is Jason will have it here next Tuesday afternoon to show me how to use it.

Great

Good

Why would you sell this brand? Check the better business bureau. Ewheels in Arizons They have an 'F' rating. Don't buy one. Look them up.

I love my chair easy to drive and light weight too

Best EBIKE To date. I've owned 5.This was better than expected. Great customer service. Just be careful,faster and longer range. 25mph-60mil range.

This scooter has everything I can imagine and more . I can’t believe how great it is on the road and how fast it is!! I actually don’t need a second car. I love thdd red European look and it turns heads wherever I go . The price was very fair . In Florida, I paid no sales tax and got free shipping. The company is fabulous. Please buy one , you won’t regret it.

Pride Mobility Viva Radiance PLR 3955 Power Recliner

Package was damaged because pallet was smaller than box.
The key switch being under the seat is crazy and dangerous. How does a person with mobilty issues turn the machine on after mounting the scooter. If you turn it on before you take the risk of hitting the throttle and it taking off without you completely on it.
I was given a 6% discount at time of purchase and a 10 % discount flashed up in the confirmation email. I am sure I will probably get the 6%.
Also took weeks and several calls before I could place the order.

I love this scooter I found freedom and fun on my scooter it's there when I need it what I need now is a basket for the back of the seat and a cane holder

Loved it...
So much fun!

The chair is more than I expected. Comfortable and fits me so much better than the large generic chairs I’ve tried The only fault I find is the remote cord. It tends to end up in the chair and when I sit, it moves the lift. I end up staring at the floor before I reign it back. Small price to pay for the comfort it gives.